Senior Product Associate - Wires, International, and Blockchain Payments

At Chase, you'll have the opportunity to make a significant impact by shaping the future of how we protect our customers.

Join a dynamic team that values innovation, collaboration, and continuous improvement.

Job Summary
As a Senior Product Associate in the Wires, International, and Blockchain Payments team, you will drive the end-to-end delivery of product experience and platform features.

You will focus on enhancing customer experience through both user-facing features and platform capabilities, collaborating with a dynamic team that values innovation, collaboration, and continuous improvement.

Job responsibilities



* Collaborate with internal and external partners to identify new product opportunities that align with customer needs and market demands through user research and data analysis



* Lead the development and implementation of experience and platform capabilities within the Wires ecosystem



* Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and identify valuable product features for customers



* Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development life cycle



* Develop requirements, epics, and user stories to support product development



* Consider and plan for upstream and downstream implications, working closely with scrum teams to compile rollout and release plans



* Work closely with LRCC partners to ensure the product features meet with all legal, risk, compliance, and regulatory requirements

Required qualifications, capabilities, and skills



* Bachelor's degree or equivalent experience required



* 3+ years of experience or equivalent expertise in product management or a relevant domain area



* Proven track record of executing end-to-end product delivery for complex, large-scale initiatives



* Experience working with Agile methodologies and tools



* Experience in product life cycle activities, including discovery and requirements definition



* Developing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills



* Master's degree in product or analytics-related fields preferred



* Product experience in the payments or financial industry



* Knowledge of common payments rails and related regulations and compliance requirements

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and loca...