J.P. Morgan Wealth Management - Vice President - Business Practices

Join a newly established, high-impact Business Practices team at J.P.

Morgan Wealth Management, dedicated to ensuring our systems, processes, and policies work seamlessly to incentivize and support our financial advisor population.

This team plays a critical role in identifying, investigating, and remediating potential sales practice challenges, driving continuous improvement and safeguarding our reputation for excellence.

As Vice President - Business Practices team - Field Performance & Incentives, you will oversee a team of associates, guiding day-to-day operations and ensuring high standards of service.

You will manage Business Practices escalations, host monthly forums with executive leaders, and partner with cross-functional stakeholders to mitigate potential issues.

Your leadership will directly support the strategic objectives of J.P.

Morgan Wealth Management.

Job Responsibilities


* Lead and Develop Talent: Supervise, mentor, and inspire a team of associates, fostering a culture of curiosity, accountability, and high performance.

Provide ongoing coaching and professional development to ensure consistent, high-quality service.


* Drive Issue Discovery and Resolution: Oversee the identification and tracking of potential sales practice challenges, ensuring thorough investigation and timely resolution.

Act as the escalation point for complex or high-priority matters.


* Strategic Partnership: Collaborate closely with Field Leadership, Supervisory Managers, and internal partners to conduct end-to-end analysis of business risks and controls, uncovering root causes and recommending actionable solutions.


* Process Excellence: Monitor team performance, analyze key metrics, and implement process improvements to enhance efficiency and effectiveness.


* Communication and Reporting: Prepare and present clear, concise reports, summaries, and recommendations to senior leadership, ensuring transparency and informed decision-making.


* Special Initiatives: Support and lead projects aimed at elevating business practices and advisor experience across J.P.

Morgan Wealth Management.

Required Qualifications, Capabilities, and Skills


* Bachelor's Degree in Finance, Business, Economics, or related field.


* Minimum 4 years' experience in financial services, management consulting, client support, operations, or related function, including at least 1 year in a supervisory or team lead role.


* Demonstrated ability to lead and develop teams, with a focus on service excellence and continuous improvement.


* Strong analytical and problem-solving skills; highly curious and process-oriented.


* Exceptional attention to detail and commitment to high standards.


* Outstanding written and verbal communication skills; adept at presenting to diverse audiences.


* Proven ability to manage multiple priorities in a fast-paced environment.


* Collaborative mindset, strong interpersonal skills, and discretion with c...