Office Coordinator I

THIS ROLE REQUIRES A CAR

$24.04 - $27.64

Monday - Friday; 8:00 am - 4:30 pm

Location: Logan Square

The Office Coordinator I will manage systems of communication and documentation between the clinical teams and administrative needs which ensure compliance while maintaining a professional and efficient relationship.

The Office Coordinator I will provide administrative and clerical support, site management, and financial management assistance to the Child & Adolescent Services Program, located out of the Albany Park office.

The Office Coordinator I will be the lead site support for the Albany Park office, and is the point of contact for all employees, clients, and visitors.

 The Office Coordinator I will manage systems of communication and documentation between the clinical teams and administrative needs which ensure compliance while maintaining a professional and efficient relationship.

 

RESPONSIBILITIES


* Respond and screen to all intake referrals (phone and email) in a timely manner


* Provide administrative and clerical support for clinical teams; i.e.

documentation reminders, reporting of productivity numbers, handout of medication sheets, calendar maintenance, faxing, etc.


* Develop and execute workflows to address program needs


* Provide support to on-site Team Leaders with team operations; i.e.

attendance at team meetings, maintenance of contact lists, budget creation, completion of tracking forms and logs, etc.


* Manage site operations; i.e.

supply management, mail distribution, petty cash, food orders, etc.  Coordinate assistance from other departments to address site specific issues, such as Maintenance, Information Technology, etc.


* Facilitate check-in process for clients entering outpatient clinic: greeting clients, manage client copayment collection, collect documentation and scan to appropriate systems, and distribute assessments to clients.


* Schedule initial and follow up psychiatry appointments for Tapestry Integrated Health Center, along with providing client and staff member updates


* Coordinate onboarding/offboarding process of employees


* Assist with medication reconciliation, maintenance of medication sheets, and update systems accordingly when medication changes are received.  Assist with the controlled substance process, which includes sign-in/sign-out of medications per policy.


* Ensure client documentation is received and scanned into appropriate systems.


* Assist with submissions of case registrations for clients and submissions of Medicaid/ Managed Care Organization authorizations for teams.


* Support teams in tracking client medical appointments and ensuring that clients are following up with providers i.e.

psychiatry, primary care, and specialists


* Actively participate in daily group chats with assigned teams to support in navigating questions regarding schedule changes, medications, client contact information, etc.


* Provide back-up f...