Executive Director, Product Portfolio Head of Strategy and Operations

Join a team that is dedicated to keeping our company strong and resilient.

We anticipate challenges and solve real-world problems that impact our business, customers, and communities.

Be part of a culture that values innovation and strives to be best-in-class.

As a Executive Director Product Portfolio Head of Reporting within the Trust & Security Portfolio, you provide strategic leadership and guidance across teams.

You help us deliver clear reporting, effective governance, and agile practices while managing risks and refining business priorities.

Your work ensures we grow responsibly and respond to emerging challenges.

Together, we make a meaningful impact on our company and those we serve.

Job Responsibilities:

• Develop and deliver executive-level narratives, deliverables and analyses to articulate strategic direction, business execution and performance
• Ensure consistency in messaging and foster clear communication flow for strategic alignment across the T&S Portfolio and the supporting technology teams
• Serve as a trusted advisor and thought partner for senior leaders, guiding strategic thinking and identifying new opportunities to deliver value to clients and customers
• Manage investment spend with product roadmap developments to grow the franchise and align with Firmwide objectives
• Oversee headcount to optimize resource allocation and drive high-quality outcomes
• Develop competitive intelligence reporting for vendors and peers in the fraud & scams ecosystem
• Support each product in the Trust &Security Portfolio with business management tasks and reports
• Demonstrate critical thinking, creativity, communication skills, and project management experience to inspire impactful change
• Coach and develop junior talent while providing oversight and guidance to high-priority projects

Required qualifications, capabilities, and skills


* 8+ years of experience in technology or product management within the financial services industry


* Demonstrated leadership in product or technology development, with experience in project and stakeholder management


* Proficient in the use of Jira, Align, Confluence, and MS Office tools, with strong skills in MS Excel and MS PowerPoint


* Strong leadership and communication skills, with the ability to influence and collaborate with senior management and cross-functional teams


* Proven ability to develop and implement strategic initiatives and drive innovation


* Knowledge of development and project management methodologies, best practices, and tools such as Agile, Scrum, and Kanban


* Experience working with diverse teams across different locations and cultures


* High attention to details; follows through to ensure product accuracy and comprehensiveness

Preferred qualifications, capabilities, and skills


* Experience working with financial, risk or technology organizations.


* Experience taking complex and ambiguous information and refinin...