Employee Communications Specialist

Job Description

POSITION SUMMARY:
This role informs, inspires, empowers and connects our employee audience through effective and professional internal communications.

The Specialist creates, curates, and coordinates digital and in-person communication content through our formal employee channels in alignment with NMDP's Employee Experience Communication Strategy.

They help lead the measurement, reporting, and communications improvement/evolution planning toward more impactful and effective employee communications over time.

ACCOUNTABILITIES:
Write, edit, produce and deliver accessible, audience focused, professional communications within brand guidelines and following a key message platform.
• Develop and share a thorough knowledge of NMDPs culture, businesses, strategy and teams.

Act as an ambassador of our employee value proposition and our organizational values.
• Build and maintain highly effective working relationships with decision makers, audience representatives, peers, and influencers across the organization.
• Track and measure communication effectiveness in pursuit of meeting goals and employee engagement needs and metrics.
• Manage communication review and approval process to meet communication plan deadlines.

REQUIRED QUALIFICATIONS:
Knowledge of:
• Associated Press style guide and how to follow internal brand/style guides.
• Storytelling methods, techniques, and best practices.
• Digital communication design and content management tools and techniques, including professional presentations, digital creation and curation tools, blogs, podcasts, video, intranet, newsletters, embedded messaging, and others.
• Journalistic reporting and writing standards.
• Communication ethics and principles.

Ability to:
• Communicate at an expert level in written, visual, and spoken forms and formats.
• Collaborate with many different people and teams to identify, develop, edit, and publish quality content.
• Ability to distill complex topics and craft clear, compelling messages, scripts, and copy.
• Operate within established standards and practices.
• Identify and advocate for process and quality improvements on behalf of your audiences, and your and your team's work products.
• Prioritize and effectively manage multiple deliverables, deadlines, and requests for work and time.
• Problem-solve using different methods and approaches, fit to the situation and collaborators.
• Self-start and seek out work that provides value and makes an impact on our shared mission and goals.

Education and/or Experience:
• Bachelor's degree.

Upon evaluation, a combination of equivalent experience and/or education may be substituted for the degree requirement.
• Demonstrated success and 2-3 years of full-time job experience in business, media, and/or marketing communications.

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
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