Spa Supervisor Part-Time

About Us

Join Team Whitley! Located right in the heart of Buckhead with convenient access to the highway and two Marta Train stations, the Whitley has an awe-inspiring view of the city skyline.

Gathering together was Buckhead's original purpose, and this remains a focus of our hotel so that we are able to provide a home away from home for our guests.

Our associates have access to many benefits such as free parking, discounted train passes, complimentary meals and discounted spa services.

In addition to all of this, we invest in our associates by providing cross-training, promotional opportunities and tuition reimbursement.

Looking to grow your career with the leading luxury hotel in the area? Come in to see us today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Provide management of The Spa, effectively scheduling and implementing the spa's resources to support consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits.

Essential Duties and Responsibilities


* Scheduling of spa staff to ensure quality guest service and maximization of profits based on business levels.


* Provide input regarding staffing re: interviewing, hiring, training, motivating, and recommendations re: performance evaluations based on staff interactions and observed performance.


* Communicate both verbally and in writing to provide clear direction to staff.


* Take direction from Director and Manager re: business levels and hotel occupancy and recommend staffing adjustments accordingly.


* Provide support in fielding guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.


* Adhere to established budgeting, forecasting, cost and inventory controls.


* Be available and able to assist in all aspects of front desk and attendant operations as needed based on business needs.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Requires organization and flexibility and a problem-solving approach to all duties.


* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.


* Complex mathematical skills and considerable skill in the use of a calculator to prepare complex mathemati...