Key Account Manager E-Commerce

Key Account Manager E-Commerce

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

We are seeking a dynamic and strategic Key Account Manager to drive Kimberly-Clark’s growth and success across KSA.

This role is pivotal in fostering strong partnerships and maximizing business outcomes within our Modern Trade and Pharmacy channels.

If you’re passionate about building relationships, leading teams, and optimizing brand performance, we invite you to join our team.

Key Responsibilities:


* Strategic Relationship Building: Develop and nurture long-term partnerships with Kimberly-Clark’s strategic partners across KSA, creating Business Development Agreements (BDAs) and contracts that support our mutual growth.


* Team Leadership: Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment and reporting directly to the Head of Key Modern Trade.


* BDA Optimization: Maximize Kimberly-Clark’s investments in BDAs, ensuring seamless implementation of all contracted elements through hands-on leadership and support of the field team.


* Joint Business Planning: Partner with key customers to develop comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional plans, new product launches, and in-store visibility initiatives.


* Performance Management: Drive monthly performance reviews and ensure the attainment of net sales targets, KPIs, and the achievement of market excellence metrics.


* Forecasting & Accuracy: Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU, tracking monthly results to maintain forecast precision.


* Sales Target Achievement: Ensure net sales and KPI targets are met, focusing on distribution, market share, listings, price indexing, and market execution.


* Payment & Cash Flow Management: Oversee payment collections from assigned accounts, continuously enhancing the cash conversion cycle for sustained financial health.


* Brand Presence Optimization: Elevate the market performance of Kimberly-Clark brands by enhancing product availability, visibility, and competitive pricing.

About You

In one of our commercial roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

This role is part of Kimberly-Clark’s investment in creating new jobs and expanding its capabilities to produce premium products that are essential to millions of lives around the world, and right here in Saudi Arabia.

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