Technical Service Engineer

Love turning complex technical challenges into success stories?

At Dynamatic, our technology powers critical operations-and when performance matters most, we rely on experts who can seamlessly bridge mechanics, electronics, and software.

We're seeking a Technical Service Engineer who thrives in the field, excels at troubleshooting and diagnostics, and takes pride in getting customers back up and running better than before.

Location: Sturtevant, WI

What You'll Do:


* Install, commission, and maintain equipment at customer sites


* Diagnose and repair mechanical, electrical, and control system issues


* Utilize software knowledge to:
+ Update embedded code (firmware, assembly code) for equipment calibration, optimization, or bug fixes
+ Collaborate with peers on root cause analysis of software/hardware issues


* Train customers on operation, preventive maintenance, and troubleshooting procedures


* Document service activities, including field reports, code modifications, and parts usage


* Provide feedback from field issues to engineering and product development teams


* Ensure compliance with safety standards and site regulations


* Up to 50% travel domestically and internationally (as required, sometimes on short notice) to support customer installations and service calls

What We're Looking For:


* Experience in field service, technical support, or a similar customer-facing technical role


* Strong mechanical and electrical troubleshooting skills


* Working knowledge of assembly language programming (x86, ARM, or similar microcontrollers)


* Familiarity with firmware, low-level embedded programming, and C/C++


* Knowledge of industrial automation, motion control, or drive systems


* Experience with embedded systems, PLCs, and industrial control hardware


* Ability to read and interpret electrical and mechanical schematics


* Proficiency with diagnostic tools such as oscilloscopes and logic analyzers


* Strong communication skills and the ability to work independently in field environments

Education and Experience:


* Bachelor's degree in Electrical Engineering (preferred) or technical degree/related field (or equivalent hands-on experience)


* Minimum 5 years of related experience, including customer-facing and/or field service work

We offer many company benefits:


* 10 paid holidays and PTO starting at two weeks per year


* 401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting


* Two medical plans: a PPO and an HDHP with an HSA


* Dental/Vision coverage


* Pet Insurance


* Company-paid Employee Assistant Program (EAP)


* Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability


* Additional Voluntary Life Insurance & AD&D

To perform this job successfully, an individual must be able to perform each essential duty satisfactoril...