Resident Consultant

Resident Consultant

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.

We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.

Our culture thrives on finding new and better ways to accelerate what's next.

We know varied backgrounds are valued and succeed here.

We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

The Resident Consultant is an integral part of our mission within the enterprise sector, providing pre & post-sales support of Juniper Networks products.

You will be part of a customer account that has experienced high, steady growth.

You will be the trusted advisor to our customers working on-site supporting our mission to help them quickly and completely adopt the Juniper portfolio of products.

This is a highly technical role, requiring expert-level skill sets on our products and solutions deployed within the customer's environment.

You will be responsible for working side-by-side with supporting the customer's operations.



*You must be able to work on site at the client site in the San Francisco airport area.

Role Responsibilities:


* Hold network information gathering workshops to understand the Customer's existing network design and technical requirements of new network designs.


* Troubleshoot network design and architecture issues.


* Provide network design leadership, assisting in identifying and building solutions.


* Analyze network and device configurations.


* Test product features and functionality


* Provide deployment guidance to ensure consistent implementations with design specifications.


* Facilitate informal workshops to transfer knowledge to engineering staff.


* Apply industry best practices to network design, planning, and implementation.


* Apply extensive industry experience to optimize network performance and proactively analyze potential enhancements.


* Evaluate technical specifications for interoperability.


* Troubleshoot equipment and network problems, work with JTAC to resolve problems on pre- and post-production issues.


* Produce a written summary report of the status of Design projects, equipment and network problems regularly to the Customer


* Train the Customer's design, implementation, and support personnel to configure and operate the Juniper Networks products


* Assist in developing Network Operating and Equipment Operating Procedures


* Support the production environment of Juniper produ...