Assistant Customer Manager

Assistant Customer Manager

Job Description

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day.

From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.
Our leading consumer brands like the Kleenex ®., Huggies ®., VIVA, U by Kotex ®., Poise ®., Depend ®.

brands improve the lives of people around the world.
Kimberly-Clark proudly leads the way in providing better care for a better world. 
Led by Purpose.

Driven by You.

About the Opportunity:

The Assistant Customer Manager & VMI for Woolworths New Zealand is responsible for supporting the Customer Managers in the delivery of specific elements of the Joint Business Plan (defined by role, customer and channel) and at times, may assume responsibility for some of the products or sub categories in the portfolio. 

The Assistant Customer Manager will support the Customer Managers in all elements of business processes including forecasting, promotional planning/evaluation, category reviews, meeting preparation, analysis, business and market reporting.  The Assistant Customer Manager will be the front line for VMI for Woolworths New Zealand, therefore will be the preferred contact for customer supply and replenishment.

The Assistant Customer Manager role will have ownership of the Super Value/Fresh Choice account and represent KCNZ with this customer.

Key Responsibilities:


* Delivery of NSV, OP and TI budgets for the customer within allocated categories


* Work with the Customer Managers to prepare for customer meetings.

Provision of scan/consumer insights data by agreement with Customer Manager


* Field engagement including reporting and field priorities are communicated on time and accurately.  Be a point of contact for field team enquiries


* Attend customer meetings and play an active part in engaging the customer


* With the relevant stakeholders, develop 'go to market' plans to execute specific activations/launches/events with the customer


* Customer specific projects as allocated and required


* Manage designated relationships with customers


* Provision of clear up to date inputs to business processes, e.g., promotional evaluation, customer business planning, forecasting and business reporting


* VMI for Woolworths New Zealand with time spent at Woolworths New Zealand office required


* Working with the supply team to communicate proactively regarding supply issues


* Communicate proactively with customer teams regarding forecast changes/needs

About You:
You’re driven to perform at the highest level possible, and you appreciate a performance culture fuelled by authentic caring.

You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing...