Case Manager - SUD, Residential

Cliffside West Los Angeles

At Cliffside West Los Angeles - part of the Discovery Addiction Services family - people can heal from a substance use disorder (SUD) and co-occurring disorder with dignity in one of our beautiful LA homes.

Our multidisciplinary, whole-life approach can bring lasting recovery for your mind, body and spirit.

And with our unique, measurement-based system, we have the clearest vantage point of your needs while you're in our care and beyond.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you've come to the right place.

Because we put clients first, it is our honor to support and reward those who serve them.

Position Summary:

The Residential Case Manager interfaces on an individual and group basis with clients and the milieu.

The case manager is responsible for the day to day process of the client's treatment experience.

Essential Job Functions:



* Attends and participates in clinical team meetings.


* Works with Program Therapist to establish rapport with assigned clients.


* Educates clients on program rules and protocols including, but not limited to phone rules, cell phone protocol, pass protocol, and treatment schedule.


* Provides client with orientation including addressing and managing client expectations surrounding the treatment experience and the scheduling of individual sessions.


* Ensures appropriate consents are in place and clarifies information when necessary.


* Completes treatment plan for assigned clients, including problems and objectives, in addition to those defined by Program Therapist.


* Individual sessions for all assigned client including daily check-ins as needed.


* Documents all individual sessions notes in client chart in a timely manner


* Documents all interactions with clients in client chart in a timely manner


* Provides family and other interested parties with updates regarding treatment process.


* Documents all calls family or other related parties in client chart.


* Documents progress notes around phone conversations as necessary


* Facilitates 12-step recovery groups per program schedule.


* Facilitates Family Group when scheduled.


* Provides and monitors recovery related assignments for the client, such as Personal Recovery Plan, 1 st Step packet, and other assignments from the case manager book.


* Schedules outside appointments for clients.


* Participate in Family/conjoint therapy with Therapist as specified in individual client's treatment plans.


* Facilitates/approves any client passes with input from the treatment team.


* Facilitates Aftercare planning with client including reviewing client's exit plans and facilitates clients taking exit surveys prior to their completion of treatment.


* Communicates with residential staff via Communication Log and client's record to maximize utilization of milieu in su...