Admissions Coordinator

Prosperity Wellness Center

At Prosperity Wellness Center, we know the best way to predict the future of healthcare is to create it.

As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide.

Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you've come to the right place.

Because we put clients first, it is our honor to support and reward those who serve them.

Position Summary:

Admission Coordinator I respond to all inquiries related to treatment at Discovery in a professional manner in an effort to achieve a commitment to care from all qualified inquiries and providing appropriate referrals for those who are not.

Essential Job Functions:


* Follow the checklist to ensure all steps to an admission have been properly taken


* Keep referral information up to date and in an accessible location.


* Effectively discern if a caller meets initial criteria (within 2-3 minutes)


* Efficiently refer caller out to network partners if and when they fail to qualify


* Speak passionately about the program while controlling the flow and direction of the call


* Ability to efficiently gather pertinent information in initial call while inputting in CRM


* Obtain referral and treatment team information


* Gather all insurance info and promptly initiate verification process


* Properly educate families on levels of care and Medical Necessity noting difference between benefit and authorization


* Keep family engaged in communication and informed of next steps


* Conduct pre-admission screenings


* Gather medical data/records


* Gather clinical data and treatment team information


* Identify clinical or medical red flags and alert appropriate personnel


* Obtain appropriate approvals when indicated (medical, clinical, etc.)


* Achieve permission/initiate Single Case Agreements (SCA)/discounts/payment plans


* Proper coordination with business office and management personnel to complete SCA


* Communication with house regarding admissions and receive mutually agreeable admission time


* Confirmation call and email sent to family that covers admit time, house, location, insurance, necessary funds and next point of contact


* Generate EHR record for incoming client


* Admission paperwork complete and in compliance


* Accurate and timely notations in CRM and EHR and all supporting data uploaded

Knowledge, Education, Experience:


* High School Diploma or equivalent


* Office etiquette


* Excellent computer skills and in particular a high level of proficiency with Microsoft Office (Word, Excel, PowerPoint)

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