Imaging Support Specialist

Will perform a variety of clerical and support functions within the computer imaging file room, picture archive (PACS).

Location: Columbia Tech Center

Schedule: Monday - Friday 8:30am to 5pm with 30-minute meal break

Hiring Range: $18.60 - $23 commensurate with applicable experience

Essential Responsibilities:


* Process data associated with imaging studies.


* Import and export images into PACS.


* Document scanning.


* Communicate study results via phone and fax, and provide high level customer service.


* Answer phones.


* Maintain integrity of patient records contained within Film Library.


* Monitor computer and peripheral equipment.


* Transfer of Imaging Studies to Virtual Radiology as directed.


* Verify accuracy of information sent and monitors study flow to ensure that studies are being reported in timeframes identified by the Radiology manager.

Process Prior-study Retrieval


* Identify prior patient studies according to Vancouver Clinic (VC) policy and request images as needed.


* Retrieve study from VC PACS/ or other facilities as available by accessing PAC system and ensuring that the study can be displayed.



* Receive requests from Non VC providers or patients for VC imaging studies via email, fax, mail or phone.


* Identify the appropriate studies to be sent to the outside source.


* Prepare the study by uploading to a CD from PACS.


* Receive incoming CD containing imaging studies and uploads to PACS.


* Manage Patient Healthcare Information (PHI) according to policy.

SKILLS AND ABILITIES:


* Data entry skills of at least 40 wpm.


* Minimum of intermediate level computer skills.


* Demonstrated ability to work in a fast-paced patient care setting.


* Excellent verbal and written communication skills


* Must be able to adjust working pace as needed based on flow of requests/work.


* Ability to provide excellent customer service.

EDUCATION AND EXPERIENCE:


* High School diploma or equivalent.


* Previous experience in a healthcare imaging environment strongly preferred.


* Medical terminology, imaging terminology and experience preferred.


* Customer service experience preferred.


* Computer experience required; proficiency with Windows based software.


* Experience with multi-line phone system helpful.

Pay Range:
$18.24 - $25.54

The above information is intended to indicate the general nature and level of work required in this position.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program.

Eligibility for benefits is dependent on factors such as position type and FTE.

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Vancouver Clinic offers medical, dental, vision, life insurance, ...