Health Team Leader

1.Coordination of service delivery by:

• Monitoring referral activity, starter, retention, and completion / achievement information through the overarching case management of populations and caseloads across the service • Supporting the production and analysis of Management Information to support internal and external reporting requirements and inform continuous improvement

• Overseeing staff activity, productivity, and utilisation to ensure effective, efficient delivery, making best use of Maximus' policies and processes to guide and support team and individual performance

• Ensuring all training and Continuous Professional Development (CPD) is coordinated and rolled out / completed in a timely manner

• Effectively manage own time and workload to ensure deadlines are met in an effective manner

• Contribute to team organisation, planning and continuous improvement.

2.

Ensure the service is embedded within and across the local networks and communities.

• Developing positive relationships with internal and external stakeholders from across and within the health, wellbeing, community and voluntary sectors

• Develop trusting and beneficial relations with workplaces across Buckinghamshire, optimising opportunity to support workforces to adopt positive health and wellbeing behaviours, maximising referral routes to our service (with a focus on routine and manual workers and priority groups)

• Establish simple, clear, and friction-free onward referral and sign-posting pathways that support a positive service user experience

• Undertake outreach work within the community and build connection with local organisations and other services interconnected to the wider and social determinants of health

• Coordinate and deliver events to promote the Buckinghamshire Healthy Lifestyle Service to generate high quality referrals, with a focus on priority areas and populations

• Disseminate information and resources regarding the service provision including group activities and other relevant services on a regular basis

• Represent the service as required at meetings, conferences, and forums

• Attend local network meetings as part of coordinated approach to demonstrated reach, engagement and sharing good practice

3.

Responsible for high quality service delivery and achievement of performance through:

• Proficiently overseeing caseload management, performance data and Management Information via the virtual care platform case management system and additional dashboards inclusive of sub-contractor activity.

Manage referral flow to sub-contractors and ensure service users pathways are continuous across providers (as required)

• Deploying a robust framework to review and assure team competency and skills in the delivery of health and wellbeing coaching services, including, but not limited to observations, data audits, SOP compliance.

• Ensuring staff are appropriately trained, motivated, and supported to enable them to...