Director IT CX Salesforce

Your Job

Georgia-Pacific LLC is seeking a highly motivated, self-driven, and experienced Director, IT - CX Salesforce in support of the Building Products CX capability.

The role is expected to provide strategic leadership and technology partnership to enable value through delivery of key solutions and direct ownership of support of current and future technology solutions.

Our Team

As a key member of the Building Products IT team, you will build strong partnerships with business stakeholders and define challenges, identify opportunities, and lead collaborative efforts to influence, design and implement improvements across people, process, data and technology solutions.

These solutions will enhance and optimize business systems while advancing GP's strategic objectives and overall business performance.

Location: This is a hybrid role based out of our GP Headquarters in Atlanta, GA.

It requires at least 3 days in office per week.

This role is not open to VISA Sponsorship or potential VISA Transfer now or in the future.

If you are currently a VISA holder including EAD, this role is not open to support.

What You Will Do

• Develop Talent & Advance Application of Principle-Based Management (PBM)



* Advance application of PBM across the organization


* Develop & coach talent to maximize contributions with a focus on building a high performing team


* Foster a culture of continuous improvement, innovation, and customer centricity


* Leverage global talent delivery model most effectively to maximize value

• Partnership & Leadership: Be the primary technology leader and partner for the BP CX business teams to optimize and accelerate value for BP



* Develop effective relationships to become a trusted, reliable, and influential partner and advisor to the business


* Establish clear alignment of priorities to enable business outcomes with ownership and accountability for technology driven value enablement


* Simplify engagement and advancement of value across other IT teams/capabilities for BP CX priorities/needs

• Solution Delivery & Sustain: Delivery and Sustaining with effective process and discipline to enable new value and maintain/preserve ongoing value to run the business through ownership and accountability of core CX technology solutions



* Enable execution delivery excellence through direct oversight of all CX/Salesforce and related/integrated technology delivery (direct and indirect across other IT capability teams) - partnering closely with the product manager, co-develop the product roadmap and execute effective process capability, agile delivery practices and discipline in delivery of prioritized new solutions or improvements that enable value with speed and adoption towards value realization


* Direct oversight and operational management and discipline on sustaining all CX/Salesforce and related/integrated technology solutions including working with teams managing the upstream processes & ...