Service Technician I/II

Legend Brands, an industry leader and long-standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for

professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.

Supervision Responsibility:

None     

 

Essential Duties


* Perform repairs on the full line of Dri-Eaz equipment.  Predominantly air movers and dehumidifiers.


* Ensure that turnaround time on repairs meet requirements.


* Document condition of items received for repair.


* Troubleshoot equipment received for repair.


* Provide repair quotes for non-warranty repairs.


* Obtain customer approval for non-warranty repairs and/or disposition of product should the repair declined.


* Repair & package warranty and non-warranty equipment.


* Processing replacement orders for repaired equipment being sent back to customers.


* Deliver repaired equipment to shipping department.


* Process spare parts orders and service inventory counts.


* Package repairs for return shipment.


* Inspect, repackage, and credit items returned for credit.


* Performs other related duties as assigned.

Minimum Qualifications

Education and Experience  



* High School Diploma or GED required.

 
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