Supervising Animal Services Counselor - Adoptions

The Riverside County Department of Animal Services has an opportunity for a Supervising Animal Services Counselor on the Adoptions team located in San Jacinto, CA.

This recruitment may be used to fill vacancies throughout Riverside County.

This role involves handling animals and assisting with one-on-one matching of families with suitable pets, while working closely with veterinary staff to support animal care and medical needs.

The position requires a strong understanding of the foster program, as many adoptions occur through foster placements, and the ability to identify collaborative strategies to ensure successful adoptions.

Responsibilities include communicating with adopters and fosters to ensure positive experiences, providing excellent customer service to the public, and carefully matching families and homes with pets based on personalities, household dynamics, and children.

The role also involves traveling throughout the county, supervising staff, utilizing volunteers effectively, and solving problems as they arise.

Additional duties include coordinating offsite adoption events, outreach and media efforts, and developing training materials to train staff.

Highly desired experience includes assisting the public with pet adoptions (adoption matchmaking), animal intake assessments, coordinating pre- and post-adoption medical requirements, track foster-to-adoption conversions and reduced length of stay, experience working in a high-volume, fast-paced shelter, plan and execute adoption events, supervisory experience, such as scheduling, coaching, performance feedback, and volunteer coordination: training, role assignment (transport, events, kennel support).

Experience with shelter management systems such as Chameleon, Shelterluv, PetPoint is desired.

The Supervising Animal Services Counselor is the full supervisory level classification in the Animal Services Counselor series and reports to an appropriate supervisory or manager level position.

Incumbents in this classification are responsible for directing the day-to-day operations and training of Animal Services Counselor staff throughout the County of Riverside.

About the Team!

The Riverside County Department of Animal Services has a vision for promoting an environment of responsible pet ownership through progressive animal welfare initiatives, community outreach, and humane education in a culture of compassion, creativity, and integrity.

The Department of Animal Services believes the character of their organization is best reflected in the strong dedication of each one of their employees who strive to meet the highest standards of performance and compassion on behalf of the animals and people that they serve.

The Department of Animal Services operates four shelters located in Blythe, Jurupa Valley, San Jacinto and Thousand Palms.• Plan, schedule, assign, train, and supervise the activities of the Animal Services staff including assisting customers seeking to adopt animals from the...