Residential Security Agent - HI

Responsibilities & Expectations

As a Residential Security Agent you will be tasked with numerous functions, providing overall support to protective security operations in a fast-paced residential environment.

The following are basic functions and responsibilities of this role:


* Be responsible for safeguarding the client, family, guests and personal property located at the residence or other client owned properties.


* Incorporate the client's core values and code of conduct in all decisions and actions.


* Be responsible for making real-time operational decisions that enhance safety for the client, family members and all persons on property.


* Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.


* Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.


* Access control for visitors, employees, and vendors.


* Demonstrate effective communication with the client, the family, and other team members.


* Maintain discretion and confidentiality.


* Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client's quality of life.


* Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.


* Detect and report suspicious activity and security vulnerabilities.


* Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Qualifications


* 1-3 years of experience in Residential Security


* Prior military, law enforcement, or private security is a plus.


* Experience providing physical security, emergency response, surveillance detection, secure transportation.


* Prior training in incident response, emergency medicine, etc.


* Ability to work irregular, extended hours, last minute requests as dictated by client needs (shifts to include nights, weekends, and holidays)


* Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).


* Excellent communication skills (verbal and written)


* Must maintain mental and physical readiness, including swimming and water proficiency


* Must possess:
+ Current ACLS and CPR certifications (AHA or equivalent)
+ Valid and current HI and CA guard cards (HI can be acquired remotely during hiring process)
+ High school diploma, GED, or equivalent
+ Valid and current driver's license
+ Valid U.S Passport



* Must Pass:
+ Physical Readiness Test (PRT) prior to offer of employment
+ Crisis24's Protective Operations Course or have accredited course Crisis24 honors
+ Pre-emp...