Lead Product Owner - Consumer Experience

Lead Product Owner - Consumer Experience

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

In this role, you will:

reports to the Experience and Engagement leader and is responsible for defining and implementing the strategic vision, roadmap for the experience platform.

The position ensures the platform is scalable, secure and privacy-compliant while enabling seamless integration to deliver exceptional consumer experience.



* Define Platform vision and strategy: Establish a clear product vision aligned with DMS and business objectives


* Roadmap Ownership: Develop and maintain the strategic roadmap for platform development and innovation.


* Market Research and Validation: Conduct research to identify market trends, customer pain points and competitive insights.

Use insights to inform platform decisions and prioritization.


* Business case and OKRs: Define platform objective, key results.

Monitor outcome to ensure measurable impact.

Monitor performance metrics and adapt strategies accordingly.


* Stakeholder management: Partner with segment PMs, UX leads and engineering team to drive adoption, scalability and reusability


* Value creation and Growth: Drive additional value through feature enhancements, new tools / features and user testing to improve the platform.


* Socialization and Communication: Lead the communication of platform performance, showcase wins and escalate risks / blockers


* Backlog Management & Prioritization: Actively manage and prioritise platform backlog based on business value, ensuring clarity for the team


* Sprint Planning and Execution: Set sprint goals, facilitate backlog refinement, and ensure stories are well understood and estimated.


* Release Planning: Lead planning of platform releases, set expectation with stakeholder and coordinate defect resolution.

About Us

Huggies®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

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