Senior Product Associate - Fraud Assessment - Trust & Security

Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management.

Be part of a collaborative team making a real impact.

As a Senior Product Associate, Fraud Assessment in Trust & Security, you will help shape technology solutions that safeguard our customers and the firm.

You will collaborate across business and technology teams to deliver high-quality requirements and ensure solutions provide an exceptional client experience.

Your work will drive innovation in fraud detection and risk management, making a meaningful difference every day.

Job Responsibilities


* Partner with product owners, data scientists, and fraud strategists to deliver customer-focused solutions


* Support product roadmap and pipeline development and maintenance


* Schedule and lead technical elaboration and JAD sessions with stakeholders and technology partners


* Gather and translate system requirements into use cases, user stories, and functional specification documents


* Define and write API specifications, including request/response data structures (JSON, YAML, Avro, XML)


* Create technical process flows, data flow diagrams, swim-lane diagrams, and sequence diagrams


* Document user personas and build requirement artifacts and mapping documents


* Support internal and functional testing using tools such as Postman or SOAP UI


* Work closely with the System User Acceptance Test team to ensure thorough testing of scenarios


* Serve as the primary liaison between business, architecture, development, and testing teams


* Manage interdependencies between product releases and delivery activities

Required Qualifications, Capabilities, and Skills


* Bachelor's degree in engineering, computer science, technology, or related field


* 3+ years of experience in product, technology, or financial services


* Extensive experience in technical business analysis in a related industry


* Experience with service-oriented design and technology (Rest APIs, micro services, Kafka, webservices, MQ messaging)


* Experience with cloud solutions and/or RDBMS


* Excellent communication, interpersonal, and analytical skills


* Ability to interpret and share concepts clearly with varied audiences


* Comfortable creating and presenting recommendations to leadership


* Ability to interview stakeholders and quickly understand new concepts


* Self-starter with strong problem-solving skills and ability to deliver actionable insights


* Proficiency with project tracking and process documentation tools (Confluence, JIRA, Visio)

Preferred Qualifications, Capabilities, and Skills


* Advanced degree


* Experience with fraud risk and originations products


* Prior web-based development experience (J2EE, web services, API development, data streaming)


* Prior experience in financial or banking institutions, especially with digital or payments-related pr...