Travel Retail Operations Assistant Manager

JOB RESPONSIBILITIES


* RETAIL OPERATIONS SUPPORT


* Manage all commercial sales reports (weekly, monthly) & quantitative reports


* Manage internal sales data operation (including stock receipt, movement, price adjustments)


* Manage product packaging, catalogues, selling tools, decorative flowers in stores order & supply


* Coordinate order & supply to stores for Cosmetics & Perfumes, and Watches, communicating with Hermes internal team and external supplying agencies


* Clothing allowance, staff uniforms order & management


* Coordinate store construction & renovation process, handling store maintenance



* MERCHANDISING


* Analyse sales performance, identifying best/slow seller and appreciating trends by product category


* Promote the sell-through of the Fashion Métiers and optimize the stock turnover of other Métiers (transfers, and in coordination with the implementation of incentives)


* Support OTB & buying preparation


* Manage regular and irregular Reorders, PSI, A La Carte orders in communication with stores.


* Manage transfer in/out of remaining orders and stock to maintain adequate inventory.



* COMMUNICATION


* Support communications activities such as in-store animation event


* Coordinate Window Display projects in seasonal change, handling payment process, uploading window photos into internal communication system

REQUIREMENT & CAPABILITIES


* Bachelor's degree holder or above


* Minimum 5 years' operations / merchandising experience in retail industry, and preferable in luxury fashion brands


* Ability to work under pressure (deadline)


* Strong analytical ability and fast learning on new systems


* Good communication and a good team player


* Excellent command of spoken and written English


* Computer literacy (Microsoft office), Master of Excel

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide.

Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.

The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.

Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.