Inside Sales Specialist

Inside Sales Specialist – SoftWriters

Empower LTC Pharmacies.

Save Lives.

Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative IT solutions that empower long-term care (LTC) pharmacies to deliver life‑saving medications more efficiently and accurately.

As a voted top workplace in Pittsburgh, we combine meaningful work with a collaborative culture where your contributions directly impact patient care.

The Opportunity

We’re seeking an  Inside Sales Specialist to join our growing team and help shape the future of healthcare technology.

In this role, you will advocate for the FrameworkLTC® platform as a key technology solution driving pharmacy business innovation.

You’ll work as part of an entrepreneurial, fast-growing team focused on helping LTC pharmacies transform operations and improve patient outcomes.

Location: Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)

Reports to: VP of Sales

What You’ll Do


* Secure new business opportunities through inbound leads, outbound prospecting, and additional proactive outreach methods.


* Build strong customer relationships, engage with existing customers, and schedule appointments using effective time and task management skills.


* Overcome objections and solve problems using strong communication and consultative sales techniques.


* Manage customer interactions primarily through phone and webinar meetings, with occasional onsite customer visits and tradeshow attendance.


* Demonstrate software solutions, develop initial scope and pricing quotations, and drive successful contract closure.


* Create detailed sales proposals and business cases.


* Close new business to achieve assigned quota.


* Establish and maintain professional customer relationships to ensure satisfaction and long-term loyalty.


* Contribute to sales strategy by identifying customer needs, monitoring competitive activity, and relaying customer insights.


* Oversee day‑to‑day activities within the CRM system.


* Prepare forecasts, market analyses, and win/loss reports.


* Conduct remote product demonstrations.


* Perform other duties as assigned.

What We’re Looking For

Required


* BA or BS degree required.


* Minimum of 3 years of demonstrated B2B sales success; strong preference for pharmacy or healthcare industry experience.


* Proven ability to strategically prospect, conduct software demonstrations, and close contracts within a complex sales cycle.


* Documented track record of meeting or exceeding sales quotas.


* Strong problem‑solving and negotiation skills.


* Excellent written, verbal, and presentation communication skills.


* Strong active listening skills with the ability to understand customer concerns and requirements.


* Ability to travel up to 10%.

Preferred


* Direct experience with LTC pharmacies or strong knowledge of the pharmacy market....