PBX Operator

About Us

Welcome to a reimagined and redesigned of The Moran Hotel, where our commitment is to craft extraordinary and indulgent experiences tailored for discerning business travelers, leisure aficionados, and cherished members of the vibrant Houston community.

Our ethos is deeply entrenched in the principles of excellence and genuine hospitality, embodying a seamless blend of sophistication and warmth.

Nestled in the pulsating heart of West Houston's one-square-mile CYTYCENTRE, The Moran stands as a beacon of contemporary luxury, offering a haven of refined elegance amidst the bustling cityscape.

Our establishment proudly boasts the distinction of a AAA Four Diamond hotel, reflecting our unwavering dedication to providing unparalleled service and comfort to our esteemed guests.

Step into our sleek and inviting environment, where every detail is meticulously curated to enhance your stay.

From the moment you arrive, you'll be enveloped in an atmosphere of unparalleled sophistication and grace.

Whether you're here for business or pleasure, our comprehensive array of amenities ensures that your every need is met with unparalleled attention and care.

At The Moran, we understand that true luxury lies in the seamless fusion of comfort and opulence.

Allow us to elevate your experience with our exquisite accommodations, delectable dining options, and personalized service that anticipates and exceeds your every expectation.

Indulge in the quintessential Houston experience at The Moran Hotel, where luxury knows no bounds and hospitality reigns supreme.

We look forward to welcoming you to a world of unparalleled refinement and relaxation.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner.

Essential Duties and Responsibilities


* Promptly answer telephone calls, greet callers with a positive and clear voice.

• Listen to ascertain the correct extension.

Reading and using a moderately complex computer console, direct calls to appropriate line.

Requires sitting in a confined space for long periods of time to continuously perform essential functions.


* Transcribe complete messages and repeat information to verify accuracy.

Input and retrieve messages from the computer as requested.

Read and verbally recite exact messages for guests.


* Receive wake up call information, input cautiously into the automa...