Associate QA Technician

SUMMARY:  Reporting to the Quality Manager or designate, the Quality Assurance Technician is responsible for ensuring company and customer quality standards are being met and non-conforming material is segregated.  This is accomplished by conducting quality inspections and internal audits and communicating test and audit results.

RESPONSIBILITIES AND DUTIES:


* Collects samples and performs assigned inspection tasks against engineering prints and specifications using various types of inspection equipment and methods.  This includes performing cleanliness (Millipore) testing, MgO density inspections and using inspection equipment including, but not limited to: calipers, micrometers, height gages, thread gages, pin gages, microscopes and Keyence digital comparators.    


* Perform routine quality audits and inspections of production work areas to ensure documented processes are being followed and product is conforming.  Ensure documentation, product quantities, and work order confirmations are complete and accurate.


* Document, track and report out results of inspections and/or audits using pareto or Paynter charts.

Supply data to support continuous process improvement and team metrics.


* Facilitate the Warranty and Annual Returns process per documented procedures including but not limited to:
+ Evaluating returned product and performing initial failure analysis
+ Performing required SAP transactions
+ Maintaining warranty data on customer websites
+ Communicating disposition to the customer
+ Providing support to Sales Engineers and Accounting as needed
+ Writing reports and presenting pareto analysis of field warranty data


* Load Quality Inspection plans into SAP Quality module and perform Receiving Inspection activities. 


* Provide support to Quality Engineers and Technicians, Manufacturing Engineers, and Production, as needed including quarantine and sorting activities and dock audits.

 COMPETENCIES:


* Good verbal and written communication skills to clearly report findings to team members and customers.


* Excellent attention to detail and proficiency in basic measurement hand tools and print reading.


* Meticulous record keeping skills to document inspections, non-conformances and audit results.


* Excellent teamwork and interpersonal skills, including ability to work collaboratively to resolve issues.


* Ability to meet deadlines; accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions.


* Ability to learn new duties and adjust to new situations encountered on the job within a reasonable amount of time.


* Quality Systems
+ ISO 9001
+ IATF 16949


* Computer Skills
+ MS Word
+ Excel
+ PowerPoint 
+ SharePoint/Teams 
+ Outlook
+ SAP


* Technical
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