Business Office Manager (BOM)

Job Opening: Business Office Manager (BOM) - Full-Time

Facility: Pleasant Hill Post Acute
Location: Pleasant Hill, CA
Employment Type: Full-Time

Rate: $28-$30hr

Role Overview

Pleasant Hill Post Acute is seeking an organized, detail-oriented, and experienced Business Office Manager to lead our administrative and financial operations.

In this critical role, you will be responsible for maintaining the facility's business systems, ensuring accurate billing, and supervising office staff.

We are looking for a leader who understands the complexities of skilled nursing facility (SNF) finances and is dedicated to supporting the operational health of our community.

Why Join Pleasant Hill Post Acute?



* Leadership Opportunity: Take ownership of the business office and manage a dedicated team in a supportive environment.


* Professional Impact: Your expertise ensures that our residents' billing and authorizations are handled with care and precision.


* Comprehensive Support: Work closely with the Administrator and an interdisciplinary team that values your financial insights.


* Rewarding Culture: Join a "fun environment" with great staff and a commitment to work-life balance.

Key Responsibilities



* Authorizations & Billing: Obtain and manage authorizations for Managed Care, Medi-Cal, and Medicaid, including critical bedhold tracking.


* Financial Oversight: Participate in the billing and payment process, prepare bank deposits, and manage resident trust funds (including monthly statements).


* Application Support: Assist families and residents with Medi-Cal/Medicaid applications and track redeterminations to ensure continuous coverage.


* Revenue Cycle Management: Prepare Treatment Authorization Requests (TARs) as needed and undertake active collection activities for bad debt.


* Census & Reporting: Maintain accurate facility census records and report status changes to ensure operational efficiency.


* Team Leadership: Supervise and mentor business office staff, including scheduling, assigning tasks, and managing performance.


* Administrative Support: Attend daily stand-up meetings at the request of the Administrator and ensure all office operational requirements are met.

Benefits (Full-Time Employees)



* Healthcare: Comprehensive medical, vision, and dental insurance.


* Financial Future: 401(k) retirement plan.


* Work-Life Balance: Generous Paid Time Off (PTO) to recharge.


* Recognition: Performance-based rewards and bonus opportunities.


* Growth: Continuous training and leadership development opportunities.

Qualifications



* Education: High school diploma or equivalent.


* Expertise: A strong understanding of skilled nursing billing, payment systems, and Medi-Cal/Medicaid processes.


* Experience: At least one year of experience in a long-term care or skilled nursing business office is preferred.


* Technical Skills: Proficiency in Microsoft Office Suite (W...