Support Coordinator

Support Coordinator

Salary £25,838 / Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140

Permanent, full time (37.5 hrs)

Worcestershire, covering Worcester and Kidderminster

We can’t offer a CoS for this role

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different.

We’re brilliant at what we do, and we look after each other just as much as we support our customers.

If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same.

One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do


* Lead support planning, coordinate and work with our Support Workers to deliver person-centred support


* Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads


* Support Customers with daily tasks like budgeting, cooking and attending appointments


* Work with multi-agency teams to safeguard and empower our customers


* Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Passion and experience in supporting others ideally in a supported housing setting


* Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)


* Experience assessing referrals and coordinating support


* The ability to work under your own initiative, remain calm under pressure and have a resilient approach


* Experience working with people with mental health conditions.

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* The service is 24hrs with sleep in shift cover, you will be expected to be flexible to cover the rota in the service


* You will be working a mixture of days, evenings, weekdays and weekends and sleep-in shift cover.


* A lot of the team like to work condensed hours and complete longer shifts to complete their working hours over fewer days - we are flexible to accommodate this


* This role is primarily for our service in Worcester, but there will be an expectation to cover all parts of the service when needed - this will be covering Worcester and Kidderminster and our dispersed properties in the community.


* A vehicle insured for business use (and a license!), we’ll pay for any business mileag...