Front Office Porter

A fantastic opportunity for a Front Office Porter to join our team at Kimpton Charlotte Square!

You will earn £12.60 per hour – equal to £26,208.00 salary / UK driving license is essential for this role!

You can check out our instagram page to have a look at @kimptoncharlottesquare !

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay.

Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!

What’s in it for you as our Front Office Porter:


* Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities.


* Complimentary stay for you+1 in our Hotel upon successful completion of probation, generous discounts across our F&B outlets at Kimpton Charlotte Square and InterContinental Edinburgh The George, plus Spa & Gym discounts at our Kimpton property.


* Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice


* Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it. 


* Meals whilst on duty


* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)


* Enhanced Family Leave (you can ask more details at the interview).


* Mental Health First Aiders on Duty and access to Employee Assistance Programs.


* Taxi subsidy for shifts starting/ending between 23:00-06:00.


* We provide every employee company sick pay and life insurance


* Amazing discounts for our hotels and restaurants around the world


* Discounts from over 15,000 stores – all the way from retail to cinema


* Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

As a Front Office Porter, your main duties and responsibilities will be providing guests with assistance in entering our Hotel, greeting them as they come and welcoming them with a friendly approach! You will support Concierge in moving luggage to rooms, communicating with the wider Front Office team in order to coordinate your approach.

To succeed as a Front Office Porter, you will need:


* Experience working as a Luggage Porter, Door Person, Receptionist, Concierge or Guest Services Agent at a 4/5

* Hotel is beneficial 


* An organised approach, ability to handle large amounts of information at once and deal with various requests simultaneously 


* Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. 


* A warm and authentic personality, with a can-do attitude and commitment...