Senior Associate, Proprietary Wallets Go-To-Market

As a Senior Associate on the Proprietary Wallets Go-To-Market team, you will play a pivotal role in advancing our digital product suite.

You will work closely with Product, Engineering, Controls, and Data & Analytics teams to oversee product performance, ensure robust process documentation, and maintain audit readiness.

Your collaboration with cross-functional partners will be key to preparing for each phase of product and feature launches.

Strong analytical skills and a keen eye for detail will help you identify opportunities for improvement and ensure successful release readiness.

Key Responsibilities


* Oversee daily exception monitoring, validation, and remediation for all Proprietary Wallets products, ensuring service level agreements are met and coordinating with technology and co-supplier teams as necessary.


* Track and report on product performance, analyzing key platform health metrics to spot trends and recommend enhancements.


* Manage the end-to-end process for production issues, including logging, tracking, and resolving defects.


* Conduct competitive intelligence activities, including monitoring market trends, analyzing competitor products and strategies, and providing actionable insights to inform Go-To-Market planning and product positioning.


* Act as the primary Go-To-Market contact for Data & Analytics and Product Management, leading executive escalations, conducting research, engaging partners, and communicating root cause analyses and incident updates to stakeholders.


* Partner with cross-functional teams to drive process improvements and ensure accountability for execution.


* Lead the design, documentation, implementation, and ongoing monitoring of new products and services, including procedures and system integrations.


* Define and track key performance indicators (KPIs) for Go-To-Market initiatives, delivering regular updates and insights to executive leadership.


* Collect and analyze customer feedback to shape future Go-To-Market strategies and guide product enhancements.


* Serve as a strategic advisor to senior leadership, offering recommendations and updates on Go-To-Market initiatives and market developments.


* Continuously refine Go-To-Market processes, tools, and frameworks to enhance efficiency and scalability.

Qualifications:


* Bachelor's degree in Business, Marketing, or related field


* 3+ years of experience in go-to-market strategy, product management, competitive intelligence, data & analytics, Controls, strategy, or related roles


* Proven track record of successful product launches and market entries


* Strong analytical, project management, and communication skills


* Strong analytical, strategic thinking, and problem-solving skills


* Excellent leadership, communication, and stakeholder management abilities


* Experience working in cross-functional teams and influencing at all levels of the organization


* Deep unders...