Product Trainer

Position Summary

The Product Trainer independently designs, develops, and delivers comprehensive product training programs and materials for aftermarket truck accessory products, exercising discretion and judgment in the creation of training content and instructional methodologies.

This role is responsible for translating complex products, manufacturing, and installation information into clear, engaging, and effective training resources for internal teams, dealers, distributors, and external partners.

The Product Trainer serves as a subject matter expert across a broad portfolio of durable goods products, including fiberglass truck caps, aluminum commercial truck caps, rolling and folding truck bed covers, bed slide systems, and related truck accessories.

This position requires strong expertise in digital video-based training, technical writing, and hands-on product instruction, and works closely with Product Management, Engineering, Manufacturing, Sales, and Marketing to support product launches and ongoing training needs.

Key Responsibilities

Product Training & Instruction


* Design, develop, and deliver comprehensive product training programs for internal teams, dealer networks, and external partners.


* Determine appropriate instructional methods, training formats, and delivery approaches based on product complexity and audience needs.


* Conduct in-person product training sessions, workshops, and demonstrations at company facilities, dealer locations, and industry events.


* Serve as a subject matter expert on product features, benefits, applications, installation processes, and competitive differentiation.

Digital Video Training Development


* Plan, script, record, and produce professional-quality digital training content, including:



* Product overviews and feature demonstrations


* Installation and setup guides


* Troubleshooting and best-practice instruction

Collaborate cross-functionally to ensure all training content is technically accurate, consistent, and aligned with brand standards.

Maintain and update digital training content as products evolve or new models are introduced.

Training Documentation & Manuals


* Create, write, and maintain clear, detailed training documentation, including:



* Installation manuals and technical guides


* Product training materials and reference documents


* Quick-start guides and job aids.

Apply specialized product and manufacturing knowledge to ensure documentation is accurate, user-friendly, and effective.

Manage updates, revisions, and version control for all training materials.

Cross-Functional Collaboration


* Partner closely with the Director of Product Management to align training initiatives with product strategy and launch timelines.


* Work with Engineering and Manufacturing teams to develop deep product knowledge and accurate training content.


* Support Sales, Customer Service, and Marketing teams by addressi...