Holistic Assessor

To carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.

To complete comprehensive reports detailing barriers and recommended solutions to overcome them.

Salary Range:
Non London £26,900-£30,900
London £29,600-£34,000

•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.

Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job.
•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer.
•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success.
•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values.
•Adherence to company values through all means of communication both internally and externally.

Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable)
Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourcefulness.
•High degree of accuracy and attention to detail
•Comfortable to travel to various locations across the region on a regular basis.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.

We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic.

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