Front Desk Coordinator, Physicians Practice, Full-time

Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in a physician practice.

Brooks Physician Practice is a multi discipline outpatient facility.

Responsibilities:


* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.


* Answering patients' questions; maintaining the reception area.


* Greet vendors and accept deliveries.


* Ensures availability of treatment information by filing and retrieving patient records.


* Maintains patient accounts by obtaining, recording, and updating personal and financial information.


* Collects and posts charges and payments according to protocols, prepares and balances daily financial registers.


* Protects patients' rights by maintaining confidentiality of personal and financial information.


* Maintains operations by following policies and procedures; reporting needed changes.


* Contributes to team effort by accomplishing related results as needed.


* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.


* Verifying patient insurance eligibility.


* Submit outgoing referrals/orders submitted by physicians.


* Monitor and triage incoming faxes


* Be prompt, reliable, and dependable


* Excellent Customer Service


* Able to be flexible and adaptable


* Have proper phone etiquette.


* Able to multitask within the office.


* Performs other related duties as assigned

Qualifications:


* High School diploma or equivalent


* EMR experience 


* Customer service experience 


* Insurance knowledge 


* Previous physician office experience is preferred


* Medical terminology knowledge preferred

Location: Brooks Physician Practice at 3901 University Blvd South, Jacksonville, FL 32216

Hours: Monday - Friday, 8am - 5pm

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:


* Competitive Pay


* Comprehensive Benefits package


* Vacation/Paid Time Off


* Retirement Plan


* Employee Discounts


* Clinical Education and Professional Development Programs