Inside Sales Representative

Inside Sales Representative

Bray Sales Gulf States | Gonzales, LA (Onsite – 5 Days/Week)

About Bray International

Founded in 1986 Bray International is a global leader in industrial valves, actuators, and control products, delivering innovative flow control solutions to customers in more than 40 countries.

As a privately held company with nearly four decades of engineered excellence, Bray has built a strong reputation for high-performance products, superior value, and exceptional customer service.

Our fully integrated product line serves over 12 diverse industries, meeting the rigorous demands of the process sector with reliability and precision.

Driven by a long-standing commitment to excellence, Bray offers the stability of a trusted, privately owned organization that continues to grow through innovation, collaboration, and integrity.

Guided by our vision to be the most respected and successful valve, actuator, and controls company in the world, Bray places people—our employees, customers, and partners—at the heart of everything we do.

We pursue progress through continuous improvement, a family-like culture, and an entrepreneurial spirit that shapes the future of flow control solutions.

Job Summary

As an Inside Sales Representative (ISR), you will serve as the primary point of contact for assigned customers, delivering exceptional service and technical support.

You’ll work closely with internal teams to process orders, respond to inquiries, provide product and application information, and resolve issues efficiently.

This is an excellent opportunity for someone who enjoys building relationships, solving problems, and growing their technical and sales expertise in an industrial environment.

Key Responsibilities


* Maintain strong relationships with assigned customer accounts


* Respond to customer inquiries and process sales orders using Bray’s systems


* Coordinate with internal departments to provide technical information, order updates, expediting, and issue resolution


* Deliver excellent customer service via phone, email, and in-person interactions


* Participate in comprehensive training on Bray products, systems, and processes to support customer needs and team success

Ideal Experience


* 2–5 years of inside sales or customer service experience in an industrial environment (valves/flow control preferred)


* Proven ability to manage customer relationships with strong interpersonal and communication skills


* Proficiency with Microsoft Office (Excel, Word, Outlook) in a fast-paced office setting


* Experience with CRM and ERP/MRP systems preferred


* Ability to understand technical requirements and communicate solutions clearly


* Strong attention to detail with excellent organizational and documentation skills


* Working knowledge of supply chain systems preferred

Qualifications


* Permanent authorization to work in the United States


* Understanding of industri...