Head of Internal and Executive Communications Vice President

Marketing at JPMorganChase is a global engine for growth and brand visibility, led by Chief Marketing Officer Carla Hassan and a team of 3,000 professionals.

Uniting expertise across advertising, media, performance marketing, sponsorships, entertainment, and talent, the team delivers campaigns and products that elevate our brands, JPMorganChase, Chase, and J.P.

Morgan.

As the Head of Internal and Executive Communications Vice President within Consumer and Community Banking you will support the JPMorganChase Marketing Communications team shaping and elevating internal and executive communications across the firmwide Marketing team.

In this role, you will partner closely with the External Communications Vice President, Marketing, report to the Head of Communications for Marketing, Product and Technology, and work alongside the Marketing executive team and Internal Communications partners to deliver 360-degree integrated programs that engage employees, align leadership, and reinforce our brand and business priorities.

Guided by customer insights and analytics, the Marketing team leads firmwide impact, communications and engagement, always focused on what matters most to our clients and communities.

By empowering cross-functional teams and moving quickly to keep pace with the market, we build strong brands and deliver innovative solutions for everyone we serve.

Job responsibilities


* Lead the internal and executive communications strategy for Marketing, bringing a modern, authentic voice to leadership messaging and employee engagement programs.


* Design, produce, and execute Marketing's global town halls and leadership forums end-to-end, including agenda development, content and visual storytelling, production, stakeholder alignment, and post-event measurement.


* Serve as strategic communications counsel to the Chief Marketing Officer and Marketing leadership, crafting speeches, talking points, executive emails, video scripts, and Q&A.


* Partner closely with the External Communications Vice President, Marketing and the broader Communications team to align internal narratives with external positioning across integrated marketing/communications campaigns.


* Collaborate with internal Chase marketing support teams (social, brand/advertising, video, content), business leaders, and agency partners to tell a holistic story.


* Establish measurement frameworks to track outcomes and demonstrate impact on engagement and understanding; use analytics to inform continuous improvement.


* Oversee agency and vendor partners for event production, content creation, and distribution; ensure timelines, budgets, and deliverables are met.


* Protect and enhance the reputation of the firm, both among employees and, in partnership with External Communications, externally, through clear, consistent, and timely communications.


* Coordinate with talent and influencer management teams when appropriate to amplify leadership message...