Restaurants & Bars Team Leader - InterContinental Hayman Great Barrier Reef

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.

As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.  We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

About the Role

Great restaurant memories come from many places.

The sights, the sounds, the scents and, most importantly, the service.

As a Restaurants and Bars Team Leader, you will support the Supervisor and Management team in leading by example, welcoming our guests, recommend food and drinks and deliver exceptional service, helping to create unforgettable memories!

To ensure a seamless guest experience, it's essential to take and process orders accurately, confirming them with the guest for clarity.

You should be well-versed in the current menus and beverage lists, actively engaging in upselling and making recommendations while addressing any queries.

Additionally, maintaining cleanliness is crucial; not only should you meet hygiene standards, but you should strive to exceed them.

Familiarity with stock management and the proper rotation of perishable items is necessary, along with efficiently setting up and packing down the venues you service.

Base rate $26.78 + penalties + loading

What we need from you


* Enthusiastic, professional team player with a passion for delivering exceptional guest service


* Confident in exceeding guest expectations through proactive and personalised service


* You will have a friendly persona with and demonstrated ability to lead/inspire and interact with guests and colleagues


* Strong communication and interpersonal skills, with the ability to engage positively with guests and colleagues


* You will be well presented with strong communicational skills and fluency of the English language.


* Experience as a Team Leader preferred but not essential


* Possesses a valid QLD RSA (Responsible Service of Alcohol)

What we offer


* World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.


* An exciting and ever-changing Staff Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.


* Extensive career development opportunities with dedicated onsite trainers and an abundance of professional de...