Warehouse Operations Manager

Job Title:  Warehouse Operations Manager
Job Location: Boston, MA

We have an exciting opportunity for a WAREHOUSE OPERATIONS MANAGER to manage freight handling for our customers out of our warehouse in Peabody, MA.

 

Key Responsibilities:


* Assumes responsibility for good working practices, safety, and security for customer inventory


* Develops, recommends, and implements process and procedure improvements for service delivery to the customer


* Provides customized solutions for customers in the areas of warehousing, inventory control & analysis, transportation, and technical support


* Responsible for the Key Performance Indicators (KPIs) of the product and ensures budget targets are met


* Supervises staff, responsible for hiring, coaching, training, and developing subordinate staff


* Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes


* Collaborates with senior management to deliver strategic business results.

Builds collaborative working relationships across groups


* Drives Performance Improvement though active management and use is CIP tools.


* Metric driven and drives team performance based on data


* Responsible to shape and adjust workflows based on business need.


* P/L responsibility for the business unit, works to control costs and implement cost improvement measures.


* Drives Productivity improvement measures with teams.


* Responsible for root cause analysis and implementation of corrective measures to address and minimize reoccurring challenges.


* Responsible to develop, maintain, and implement local operating procedures and work instructions.

Skills / Requirements:


* Minimum 5 years in freight forwarding and operations experience required


* Minimum 3 years supervisory or management experience required


* Familiarity with Warehouse Management Systems (WMS) and Good Distribution Practices (GDP) Regulations


* Effective verbal and written communication skills


* Familiarity with DOT and HazMat regulations


* Familiar with TSA, TAPA, and C-TPAT regulations


* Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)


* BA/BS Preferred

Pay Range: $97,376.25 - $129,835.00+ (Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, and major services.


* Paid Time Off: 7 major holidays, 8 floa...