Data Analytics and Transformation- Senior Associate

Join our Incentive Compensation team today!

As a Data Analytics and Transformation Associate within the Incentive Compensation team, you will support data-driven decision-making, improve operational efficiency, and help transform processes through analytics, KPI planning, and automation.

You will identify root causes of operational issues, develop solutions, and contribute to a culture of continuous improvement.

Job responsibilities:


* Collaborate in planning and developing KPI metrics aligned with organizational goals.


* Conduct in-depth data analysis to uncover operational issues and identify root causes.


* Streamline daily activities by assessing and improving current processes.


* Analyze manual processes to identify inefficiencies and automation opportunities.


* Develop process maps and flowcharts to document workflows.


* Work with cross-functional teams to implement data-driven improvements.


* Develop and execute change management plans, including communication and training.


* Map user interfaces for seamless integration with automated solutions.


* Identify and implement continuous improvement opportunities.


* Utilize ServiceNow to identify root causes of inquiries and enhance customer experience.


* Integrate data from legacy systems and multiple flat files for comprehensive analysis and reporting.

Required qualifications, capabilities, and skills:


* 5+ years of experience in data analytics and transformation with strong data-driven decision-making skills.


* At least 2 years in project management and operations, supporting automation projects and process improvements.


* Skilled in managing and analyzing large volumes of granular data.


* Expertise in Excel and PowerPoint for actionable insights and presentations.


* Proficiency with automation tools (UiPath, Automation Anywhere, Pega, Alteryx).


* Experience with business process modeling tools (Visio, Lucidchart, Signavio).


* Ability to develop and maintain automation scripts or workflows using Python.

Preferred qualifications, capabilities, and skills:


* Team player with the ability to meet tight deadlines.


* Strong influencing, problem-solving, and communication skills.


* Experience integrating LLMs for document processing, data extraction, and conversational interfaces.


* Experience with ServiceNow to streamline inquiries and enhance efficiency.


* Strong storytelling skills with analytics; able to communicate insights effectively.


* Experience with Tableau for data visualization.


* Bachelor's degree in Information Technology, Business, or a related field.

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