Supervisor-Accounts Receivable

The AR Supervisor is a hands-on leader responsible for managing the Accounts Receivable team while actively participating in daily operations.

This role ensures accurate and timely cash application, reconciliations, and collections support, while driving process improvements and maintaining strong internal controls.

The AR Supervisor serves as the primary escalation point for complex issues, provides coaching and development to team members, and partners with cross-functional teams to optimize cash flow and resolve discrepancies.

Leadership & Team Management


* Supervise and guide the AR team, setting priorities and ensuring deadlines are met.


* Interview, hire, onboard, and train new team members.


* Provide coaching, mentoring, and performance feedback to staff.


* Prepare and present AR metrics and performance reports to management.

Operational Responsibilities


* Actively perform AR tasks, including:



* Reviewing and posting cash batches.


* Processing ACH set-ups and related documentation.


* Completing customer account reconciliations.


* Resolving cash exceptions, short payments, and unapplied cash.


* Approving journal entries.

Support audits and month-end close activities, including general ledger reconciliations and reporting.Cross-Functional Collaboration


* Partner with Billing, Collections, M&A, and customer teams to resolve remittance issues.


* Identify and implement process improvements and best practices.

Compliance & Safety


* Ensure adherence to company policies, confidentiality, and security procedures.


* Participate in safety and disaster recovery drills as required.