Customer Strategy Manager

Description

Kenvue is currently recruiting for a:

Customer Strategy Manager

What we do

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.

We are passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information , click here .

Role reports to:
Sr.

Director Customer Strategy Skin

Location:
North America, United States, New Jersey, Summit

Work Location:
Hybrid

What you will do

The Customer Strategy Manager is responsible for driving achievement of forecast, budget and OKRs while instituting strategic business plans that integrate, align and achieve business and customer goals.

You will lead the commercialization business planning process by influencing go-to-market strategies that drive profitable growth, product launches, and coordinate the efforts of commercialization planning to drive business success.

You will serve as a liaison between sales and marketing as well as other cross functional partners by providing voice of customer.

This person also needs to be effective in influencing marketing and brand strategies all while being a source of retailer and competitive insights for their partners and customers.

Special projects are an integral part of this role, and the ideal person should be comfortable operating in a dynamic, fast past environment.

Key responsibilities in addition to 4P excellence include, but are not limited to:

Key Responsibilites


* Ensures execution of plans through regular communication and interaction with the customer team and in-store visits.


* Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines & communication of the process, and conducting collaborative planning cycles with customer teams.


* Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across a matrix environment to support goal achievement.


* Develops and manages promotional programs, such as special packs & in-store displays, to support customer sales, while monitoring performance to track and report results.


* Partners with internal team members to develop and execute the revenue growth management strategies in order to drive topline and bot...