Cluster Commercial Director - InterContinental Hotel & Residences Abu Dhabi

InterContinental Hotel & Residences Abu Dhabi is seeking a highly strategic and results-driven Cluster Commercial Director to lead the commercial strategy across both the hotel and residences.

This pivotal role will be responsible for optimizing all revenue-generating departments — including Sales, Marketing, Revenue Management, and Reservations — and driving the property’s overall market performance.

The ideal candidate will demonstrate exceptional leadership, analytical strength, and business acumen, with the ability to balance strategic vision and operational execution.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

Strategic Leadership


* Develop and implement a comprehensive commercial strategy for both the Hotel and Residences to deliver revenue and profitability objectives.


* Ensure all commercial functions operate cohesively under a unified business vision.


* Identify market trends, competitor activities, and emerging opportunities to strengthen market share.


* Provide commercial insights and recommendations to support long-term strategic decision-making.

Revenue & Sales Management


* Drive the Sales strategy across corporate, MICE, leisure, and long-stay segments to achieve and exceed revenue targets.


* Oversee Revenue Management and pricing decisions to ensure optimal business mix and yield.


* Utilize IHG systems and reporting tools to forecast accurately, monitor performance, and implement corrective actions where needed.


* Maintain strong client relationships, ensuring key accounts and partnerships are developed and retained effectively.

Marketing & Communications


* Lead the Marketing and Communications strategy in line with IHG brand standards.


* Maximize brand visibility, reputation, and digital presence in local and international markets.


* Oversee promotional campaigns, public relations, and partnerships to support business objectives.

Team Leadership & Development


* Lead, mentor, and develop a diverse commercial team, creating a culture of accountability, collaboration, and excellence.


* Provide regular coaching, performance reviews, and professional development opportunities.


* Encourage innovation and best practices across commercial functions.

Collaboration & Compliance


* Partner closely with the Cluster General Manager and Finance teams to align commercial plans with the broader business strategy.


* Ensure adherence to IHG policies, brand standards, and compliance requirements.


* Represent the property at industry events, client meetings, and networking forums to enhance business visibility.

What we need from you:


* Bachelor’s degree in Business Administration, Marketing, or Hospitality Management; a Master’s degree is an advantage.


* Minimum 7 years of progressive commercial leadership experience within a luxury or upper-upscale hotel environment.


* Demonstrated success ...