Customs Brokerage Team Lead

Job Title: Customs Brokerage Team Lead

Job Location: Columbia, South Carolina

 

DHL Global Forwarding manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html

 

We have an outstanding career opportunity for a Customs Brokerage Team Lead in our Columbia, South Carolina.  As a Team Lead -Customs Brokerage you will be responsible for ensuring the completion of customs entry documentation into our computerized system for our customers.  Come join our DHL team and establish a career with the largest global transportation and logistics company!

 

Key Responsibilities:


* Assist team members with escalations on customs entries


* Enter new customer orders into our DHL computerized system to obtain release of cargo


* Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion


* Completes document auto upload as needed into DHL computerized system


* Work with importer to obtain missing information via telephone or email


* Maintains positive and professional customer relationships (internal and external)


* Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA’s (Participating Government Agencies)


* May be assigned additional tasks as needed

 

Skills and Qualifications: 


* HS diploma or GED required


* Keyboarding / 10 key data processing skills required


* Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required


* Exceptional customer service skills 


* Strong communication skills


* Flexibility to work various shifts: days, evenings, nights, or weekends


* Minimum of 1-2 years of experience in area of responsibility

 

 

Pay Range: $22.91 - $30.55/hr.

(Based on Experience)

Benefits (All Non-Union Employees)


* Compensation: Competitive base salary plus role dependent performance-based incentives.


* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.


* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.


* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.


* Vision: Optional coverage for exams, frames, and contacts.


* Dental: Optional coverage for preventive, basic, and major services.


* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportuniti...