Accounting Operations Specialist

Accounting Operations Specialist

Location: Onsite, Norfolk, Virginia Corporate Office

Status: Non-Exempt

JOB SUMMARY: The Accounting Operations Specialist is responsible for identifying, researching, and managing unclaimed funds.

This position also serves as the backup to the Accounting Operations Supervisor, who coordinates the connection and disconnection of utility systems and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein.

Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management.

Research and Identification:

Investigate and identify accounts and assets that have been classified as unclaimed or abandoned, including uncashed checks.

Conduct research using internal and external databases to trace the rightful owners of unclaimed funds.

Verify ownership and ensure all necessary documentation is obtained to release funds to the rightful claimant.

Processing and Documentation:

Review and process unclaimed property reports in accordance with state and federal laws.

Prepare reports and maintain detailed records of unclaimed funds, including transaction history, claimant information, and relevant correspondence.

Ensure compliance with state-specific unclaimed property laws and filing deadlines for property reports.

Compliance & Regulations:

Stay current on federal and state regulations regarding unclaimed property and unclaimed funds reporting.

Ensure compliance with state escheatment laws and other legal requirements for unclaimed funds.

Maintain confidentiality and security of sensitive financial data during the claims process.

Customer Service:

Provide excellent customer service by answering inquiries from agencies, claimants, and internal teams about unclaimed property status or claims process.

Act as a liaison between the organization, state agencies, and claimants to ensure smooth claims resolution.

Reporting & Auditing :

Assist in preparing annual reports and filings for unclaimed property, ensuring all necessary documents are submitted by deadlines.

Participate in audits or reviews of unclaimed funds to ensure accuracy and compliance.

Prepares HUF work paper monthly to tie to the reconciled balance provided by the Corporate Accountant.

Utility Payments & Processing of Utility Deposits:

Serve as a backup for making utility payments

Serve as a backup for researching utility deposits

MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High school diploma, plus 1-3 years of experience in accounting, finance, or a related field, with specific experience in unclaimed property or cla...