Customer Acquisition Experiences - Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Customer Strategy & Engagement - Acquisition Insights, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers


* Manages discovery & execution efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Be a center for knowledge - The candidate has deep curiosity and interest in maintaining product controls, monitoring, setting the standard for the team as it relates to our controls environment and ability to drive and strengthen the control framework


* Manages key relationships - Work with engineering, architecture, product, control & compliance stakeholders and data analytics to drive decision making


* Communicates effectively and often - Be vocal.

Share strategy, roadmap, progress, and insights broadly and systematically.

Craft the narrative and cadence for different partner and stakeholder audiences.

Be a true story-teller to explain the "why" behind the importance of your work


* Be a Technical & Customer Problem Solver - Ask questions and define the problem and where our platform sits in the Chase ecosystem.

Understand the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products


* Heightened focus on holding self and others accountable to how we do business and follow the code of conduct as it relates to policies in place


* Be the focal for audits and operational excellence across the organization

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management or a relevant domain area


* Advanced knowledge of the product development life cycle, design, and data analytics


* Prov...