Computer Operator \u0026 Business Process Automation Analyst I

SUMMARY:

Operates and monitors computer equipment and programs in the Data Processing Department.

Must maintain a good understanding of processes and developed workflows, as well as performing periodic workflow maintenance.

Works with other departments to develop automation tasks to improve efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following, other duties may be assigned;

• Develop and maintain technical knowledge of multiple independent business systems and processes used by the team, and cross train with department members to ensure coverage and business continuity.

• Perform routine tasks to maintain computer equipment and their peripherals.

• Complete checklist in a timely manner, with consistency, and without errors, attending to detail, which is critical.

• Loads peripheral equipment such as tapes and printer paper for operating runs.

• Establishes rapport with branch contacts.

Assists with research and corrects processing errors when applicable.

• Capable of establishing and maintaining a schedule that balances the needs of the bank for program operation and maintenance of automated tasks.

• Analyzes business processes and can accurately identify where processes can be improved by process automation or changes in business procedures.

• Capable of analyzing various business problems without an established solution and must be able to develop and articulate ways to solve them in a satisfactory manner.

• Must be able to maintain software updates and upgrades for various systems used for this job.

Systems include, but are not limited to Cognos Analytics, Fortra Automate, and others as determined by business needs.

• Must have good working knowledge of Virtual Machine Environments and how to use them for process automation.

• Maintain knowledge of Information Security and automation best practices.

• Develop, test and deploy automation solutions for multiple departments, and maintains those solutions as needed.

• Writes and delivers reports on a periodic basis for management

• Relies on instructions and pre-established guidelines to perform the functions of the job, as well as helping to establish new instructions and guidelines as needed, and a variety of other tasks.

• Manages various special projects assigned by management without the need for significant direct management.

Must be able to analyze and develop solutions to business problems as they arise.

• Maintains current knowledge of technological developments as related to areas of responsibility.

These areas include may include but are not limited to process automation, information security best practices and more as needed.

• Works under the supervision of and reports to Data Processing Manager.

• Exercises independent thought and judgment.

• Reads and follows programming logic.

• Applies basic troubleshooting skills when issues arise, applies any known fix(es) or contacts technical support, and the...

Austin Bank Job COMPU002637 by eQuest