Sales Manager-In-Training

About Us

Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection.

Our upscale hotel provides easy access to vibrant attractions in downtown Chicago.

Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away.

Let your adventure begin at Hotel Chicago Downtown, Autograph Collection!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

The Sales Manager in Training (MIT) Program is a fast-track development opportunity for recent graduates passionate about hospitality and sales.

Over 3-4 months, MITs will gain hands-on experience in group, business travel, and catering sales while learning the fundamentals of revenue strategy, client management, and event execution.

Successful MITs are placed into Sales, BT & Catering Manager roles across the HEI portfolio, building a career path toward future sales leadership.

Essential Duties and Responsibilities


* Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2-3 Months at assigned hotel.


* Complete training in 1-2 sales systems; become proficient in sales processes and rhythms.


* Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover.


* Work with revenue and leadership team to price group business, understanding demand periods and how to convert business over need dates.

Master DBR Process


* Generate and distribute daily, weekly and monthly sales and catering event reports; attend related meetings.


* Assist in detailing upcoming groups and events.

Prepare Event Orders and Group Resumes outlining group needs.

Distribute appropriately and assist finance in collecting final payment as defined in property SOP.


* Prepare Meeting Diagrams for upcoming events as needed.


* Manages on property site visits, in-person client interactions during client on site meetings as needed.


* Work with Corporate Manager of BT to understand Business travel segment.

Understand Systems, resources, strategy, tactics and analysis


* Management and review of daily arrival reports for business transient management.

Support property efforts with daily arrival emails, surveys, client interactions, client follow up, management of client events, etc.


* Works with DOS on strategic outbound proactive sales efforts, outside sales calls and SWAT reporting.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job...