Field Services intern

What will you do?


* As an intern, you will support the administrative process required for preparing and executing field services.

Your responsibilities will include:
+ Gathering, organizing, and validating legal and administrative documentation required for service execution.
+ Assisting in the analysis of documents to ensure completeness and accuracy.
+ Supporting the planning and scheduling of service activities with internal teams.
+ Helping with the interpretation of technical drawings and service scopes under senior guidance.
+ Collaborating with team members to resolve operational issues and improve process efficiency.
+ Providing general administrative support to the Backoffice & Projects team.
+ Monitoring, tracking, and following up on customer satisfaction surveys, ensuring results are captured, escalated when necessary, and used to drive continuous improvement.

What skills and capabilities will make you successful?


* A strong candidate will demonstrate:
+ High proactivity and eagerness to learn.
+ Strong organization and attention to detail.
+ Basic capability to analyze and understand documents, with willingness to develop technical knowledge.
+ A solution-oriented, responsible mindset.
+ Good communication and teamwork skills.
+ Familiarity with Office tools (Excel, Word, Outlook, Teams).
+ Ability to manage multiple tasks and deliver on time.
+ Customer-oriented attitude for handling satisfaction surveys and follow-ups.

What's in it for you?


* Hands-on experience in service operations, documentation control, and customer satisfaction follow-up.


* Exposure to technical areas such as electrical projects, field services, and project documentation.


* Mentorship from experienced engineers, coordinators, and project managers.


* Understanding of how legal, technical, and customer-experience requirements impact service execution.


* Development of skills in analysis, planning, customer interaction, and operational processes.


* A collaborative environment focused on learning and continuous improvement.


* Growth opportunities toward service planning, customer operations, or project support roles.

Who will you report to?


* You will report directly to the Backoffice & Projects Power Systems Manager.
You will collaborate with:
+ Service Coordinators
+ Project Managers
+ Field Service Engineers
+ Documentation and customer experience teams

What qualifications will make you successful for this role?


* Currently studying Industrial Engineering, Electrical Engineering, Electromechanical Engineering, Administration, or a related field (5th, 6th, 7th, 8th, 9th semester)


* Interest in service operations, documentation processes, or customer satisfaction management.


* Basic understanding (...