Sales Application Specialist

HARDY Process Solutions , based in San Diego, California, is a trusted leader in industrial weighing, precision instrumentation, and sensor technology.

Since 1918, we have delivered innovative, high-performance solutions that improve accuracy, efficiency, and safety across automated industrial processes.

We provide high-performance weighing systems with the lowest total cost of ownership, integrating industry-leading technology to make installation, integration, and maintenance easy.

Our solutions help customers increase production efficiency and are relied upon across various industries.

We offer a full range of weighing solutions for process and packaging applications, backed by a commitment to continuous innovation and exceptional product reliability.

At HARDY , our people drive our success.

We foster a collaborative, growth-focused culture where employees are empowered to innovate, contribute, and excel.

In 2022, HARDY was acquired by Indicor , which provides specialized, mission-critical products for industrial manufacturers and a portfolio of proven, best-in-class companies for its shareholders.

With decades of experience producing dependable, highly engineered solutions, Indicor businesses deliver performance and value that are difficult to find elsewhere.
WHAT YOU'LL DO


* Serve as the first point of contact for customer inquiries regarding Hardy's in-process weighing products and applications


* Work with key accounts and customers to understand process requirements, including environmental conditions, system interfaces, and performance needs


* Size, select, and configure load cells, weighing instruments, and accessories based on customer specifications


* Prepare and deliver quotes, proposals, and product configurations using Hardy's CRM and ERP systems


* Provide technical guidance on product application, installation, and operation before and after the sale


* Collaborate with Engineering, Product Management, and Sales teams to ensure complete and accurate customer solutions


* Follow up on leads, quotes, and open opportunities to support revenue growth and customer satisfaction


* Support channel partners, OEMs, system integrators, and end users with product recommendations, pricing, and order status updates


* Maintain current product knowledge and participate in ongoing technical and sales training


* Perform other related duties as needed to support organizational success

WHAT WE'RE LOOKING FOR


* Bachelor's degree in Engineering, Industrial Technology, or a related technical field preferred (or equivalent experience)


* 2+ years of experience in inside sales, customer support, or technical application roles, ideally within industrial automation, instrumentation, or process control


* Strong technical aptitude with the ability to understand and explain in-process weighing concepts


* Excellent communication and customer service skills across phone, email, and written ...