RN Manager

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

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Time Type:
Full time

Department:
Pediatrics

All Locations:
10 Gove Street – Taylor Building

Position Summary:
The Nurse Manager of the Pediatric Department is responsible for the administrative and clinical development of pediatric primary care services.

The responsibilities include but are not limited to the daily management of the clinical areas, interdepartmental collaboration, supervising clinical workflows are being met, and the overseeing, and development of nursing staff.

Essential Duties & Responsibilities                    

Leadership Responsibilities:



* Attend required meetings, including: Health Center wide leadership meetings, Department leadership meetings & Manager’s meeting monthly


* Works collaboratively with the Medical Director, Associate Medical Director, and Administrative Director


* Directs reports to include nursing staff

General Responsibilities:



* Assists with development, updates, and implementation of departmental policies and procedures


* Oversees nursing staff of the Pediatric Department


* Evaluates and manages the workflow for maximum efficiency


* Oversees nursing schedules


* Collaborates with the IT department for data reporting and validating IT reports


* Oversees daily management of department nursing staff and patient flow


* Assists with customer service recovery as appropriate


* Ensures compliance with all regulatory agencies including Joint Commission and DPH.


* Ensures annual clinical compliance of licensed and non-licensed clinical staff

Miscellaneous:



* Maintains excellent punctuality and attendance.


* Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation.  Solve problems independently or know when to seek consultation.


* Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.


* Adheres to all NeighborHealth and departmental policies and procedures


* Participates in req...