Service/Telematics Planner

JOB DESCRIPTION

Job Summary

Coordinate and monitor PM work orders Process all fuel invoices for Equipment services
Over see fuel and accounting entries by fuel techs Act as Telematics administrator for the department
Open and close repair work orders for Equipment services Other responsibilities as assigned.

Key Responsibilities

1.

Assist ES department with IT and Process improvement projects.
2.

Assist field lube techs and mechanics with E1 questions and training.
3.

Audit & Approve Equipment time batches.
4.

Coordinate telematics (GPS) devices on all equipment (Vision Link, ARI, JD Link, Foresight).
5.

End of month fuel inventory on lube trucks & jobsite bulk tanks.
6.

Equipment Location Billing.
7.

Equipment time utilization audit reports, using telematic reports.
8.

Maintain Field Check Account and Checks for ES department.
9.

Monitor PM service Work Orders (assign work order to tech, follow work status and closing of w/o).
10.

Monitor hour meter errors and update accordingly in E1.
11.

Oil Samples in CAT.com.
12.

Open, monitor and close corrective work orders.
13.

Oversee & approve fuel entries and accounting entries entered by field techs on the fuel app.
14.

Process fuel & def invoices into inventory and for payment.
15.

Process jobsite fuel & def invoices for payment (non-inventory).
16.

Process telematics invoices for payment (non- inventory).
17.

Update E1 with starting meter readings for new rentals.
18.

Update model w/o's within E1 with correct part numbers for PM services.
19.

Update/Monitor equipment on websites (Cat, CAT Inspect, Fleet Intelligence).
20.

Update/Monitor equipment within all APPS (Cat, CAT Inspect, Fleet Intelligence).

Minimum Job Requirements

1.

Experience with JOE Enterprise 1, Heavy Job preferred.
2.

High School diploma or GED.
3.

Prior experience in shop office operations or similar experience at heavy equipment dealership or Contractor.
4.

Proficient use of all Microsoft Office Suite programs.

Note: Job Description is subject to change at any time and may include other duties as assigned.

Physical Requirements

1.

Ability to wear personal protective equipment is required (including but not limited to; steel toed shoes, gloves, safety glasses, hearing protection, hardhat, vest, etc.)
2.

May reach above shoulder heights and below the waist on a frequent basis
3.

May stoop, kneel, or bend, on an occasional basis.
4.

May use telephone, computer system, email, or other electronic devices to communicate with internal and external customers or vendors.
5.

Must be able to comply with all safety standards and procedures.
6.

Occasionally will climb stairs, ladders, etc.
7.

Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis.
8.

Will interact with people frequently during a shift/work day.
9.

Will lift, push or pull objects up to 50Ibs.

on an occasional basis.
10.

Will sit, stand or walk short distances for up to the entire duration of a shift/work day.

Safety Level

Safety-S...