DDI Engineer

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.

We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

All brought together in a work environment where you can truly find balance.

About the Opportunity

The National IT – Network Support department has an immediate opening for a Infoblox DDI Engineer, reporting to Senior Manager IT-Technology.

The ideal candidate will have a deep understanding of DDI solutions and technologies with a history working with and administering Infoblox grids.

This role requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and operate independently with minimal supervision.

Additionally, the candidate should have a history of using change management processes.

Onsite Presence Required.

What You Will Do:


* Infoblox DDI Management: Investigating and diagnosing incidents and problems relating to DDI (Infoblox DNS, DHCP, IPAM) and related services


* Ensure the platforms and services are managed and maintained


* Help to identify and manage risks within the DDI platform


* Ensure that system improvements and changes are implemented and effects of modifications are monitored


* Define the capacity and performance standards, metrics and thresholds and help to build and maintain the instrumentation to effectively manage the environment


* Perform routine maintenance, upgrades and patching of Infoblox appliances

Change Management:


* Adhere to established change management processes for all configurations and updates


* Document changes, obtain necessary approvals and ensure changes are implemented smoothly


* Collaborate with stakeholders to assess the impact of changes and mitigate risks

Documentation and Reporting:


* Create and maintain comprehensive documentation for configurations, procedures, and troubleshooting steps.


* Generate regular reports on system performance, issues, and resolutions.

Collaboration and Support:


* Work closely with internal teams to support ongoing projects and initiatives.


* Provide guidance and support to other team members as needed.


* Participate in on-call rotations for after-hours support as requi...