Distributor Operations & Systems Manager

Distributor Operations & Systems Manager

Job Description

Your Job:

DMS Manager is responsible for managing and optimizing the Distributor Management System to support sales, distribution, and supply chain operations.

This role ensures real-time visibility of secondary sales, inventory, schemes, and distributor performance, enabling efficient decision-making and strong market execution.

About Us:

People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day.

From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet.

Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world.

Kimberly-Clark proudly leads the way in providing better care for a better world.

Led by Purpose.

Driven by You

Role Overview & Primary Accountabilities:


* Manage end-to-end operations of the Distributor Management System across FMCG distributors


* Ensure accurate capture of secondary sales, stock levels, returns, pricing, and promotional schemes


* Drive distributor onboarding, master data management, and system compliance


* Coordinate with Sales, Supply Chain, Finance, and IT teams to align DMS outputs with business needs


* Monitor distributor performance, coverage, and productivity through DMS dashboards and reports


* Support sales planning, demand forecasting, and replenishment using DMS data


* Ensure timely month-end closures, reconciliations, and data integrity


* Lead DMS rollouts, upgrades, and enhancements across regions


* Train distributors, sales teams, and field users on DMS usage and reporting


* Act as the escalation point for distributor system issues and ensure quick resolution


* Ensure adherence to company policies, trade terms, and audit requirements

Essential Requirements:


* Bachelor’s degree in Business, IT, or related field


* 3-5 years of experience in FMCG sales operations, distributor management, or DMS administration


* Strong understanding of FMCG distribution models, including primary & secondary sales


* Hands-on experience with FMCG DMS platforms


* Proficiency in Excel, reporting tools, and sales analytics

About You:

You’re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference.

At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

When...